Cookie Policy

What are cookies?

A “cookie” is a text-only string of data that is entered into the cookie file or “memory” of the web browser (e.g. Internet Explorer, Chrome) for your computer. It will typically contain the name of the domain where the cookie has come from, the ‘lifetime’ of the cookie and a value, usually a randomly generated unique number. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. If you would like to know more about cookies please visit

How we use cookies

This Website uses cookies to distinguish you from other users of this Website. This helps us to provide you with the best user experience and to deliver messages and offers on the Website which are relevant to you.

We have placed cookies on your device to help make this Website and your user experience better.  You could change your cookie settings to disable cookies at any time. You may also choose not to have our cookies stored on your device.  If you do not give consent to having our cookies stored on your device, you may not be able to enjoy this Website fully or you may opt to delete the cookies after visiting this Website.  Alternatively, you may browse the Website using your browser’s anonymous usage setting (called ‘Incognito’ in Chrome, ‘InPrivate’ for Internet Explorer, ‘Private browsing’ in Firefox and Safari etc.)

It is important that your browser is set to accept these cookies otherwise you will not be able to enjoy the site fully. The cookies stored on your web browser do not contain any personal information and are encrypted, which means only the Tilney Group server can read them.

Cookies used on our website

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for cannot be provided.


This cookie, managed by Tilney Group, gives visitors a unique session ID. It is deleted when the session is terminated (when the browser is closed) and does not collect or store any personally identifiable information.


This cookie, managed by Tilney Group, stores whether a user has seen the welcome/compliance message on visiting the website and whether they have clicked to acknowledge. This cookie does not collect or store any personally identifiable information.

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

_ga, _gat, _gid, _gali

These cookies, managed by Google Analytics, collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. These cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Further information can be found in Google’s privacy policy. To opt out of being tracked by Google Analytics across all websites click here.


This cookie, managed by HotJar, lets HotJar know whether a visitor is included in the sample which is used to generate funnels.


This cookie, managed by Tilney Group, is used to set a unique number that allows us to understand how visitors use the Tilney Group websites. No personally identifiable information is collected by this cookie.


This cookie, managed by Bing, collects information about how visitors from Bing Ads use our site. We use this information to make sure our advertisements are appearing for relevant search terms.

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

We do not currently use ‘functionality cookies’ on the Tilney website.

Targeting Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

We do not currently use ‘targeting cookies’ on the Tilney website.

Please note that we have no control over cookies used by any third parties. We do not allow third parties to place their cookies on our Website without prior approval.

Deleting your cookies

To remove or prevent cookies being stored on your computer in the future, please refer to your internet browsers instructions, or to opt out of being tracked by Google Analytics across all websites please visit: For more information on how to delete cookies please visit:

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.